Food and Beverages Needed At Mr. Mikes Steakhouse Casual, Canada




Job brief

We are looking for a skilled Waiters and Waitresses to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Job Details

Employer Name:
Mr. Mikes Steakhouse Casual
Wage/Salary Info:
$11.65 hourly
Location:
MARTENSVILLE
Employment Terms:
Part-Time
Length of Employment:
Full Time, 8 to 34 hours per week
Education:
No Formal Education
Experience:
1-2 Years
Application Closing Date:
23-Sep-2020

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

Languages

  • English

Education

  • No degree, certificate or diploma

Credentials (certificates, licences, memberships, courses, etc.)

  • Food Safety Certificate; Serving It Right Certificate

Experience

  • 1 year to less than 2 years
Food and Beverage Serving Skills
Advise on menu selections; Serve food and beverages; Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings; Describe and advise on wine selection; Describe menu items including daily specials for customers; Take orders and relay to kitchen and bar staff; Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Business Equipment and Computer Applications
SQuirreL
Additional Skills
Address customers’ complaints or concerns; Enforce provincial/territorial liquor legislation and regulations; Clear and clean tables, trays and chairs; Balance cash and record sales; Must be of legal age to mix and serve alcoholic beverages; Provide customer service; Assist clients/guests with special needs
Weight Handling
Up to 13.5 kg (30 lbs)
Work Setting
Restaurant
Security and Safety
Bondable
Transportation/Travel Information
Own transportation; Own vehicle
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Standing for extended periods
Work Location Information
Urban area
Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Reliability; Organized

How to apply

By email

martensville@mrmikes.ca

By fax

306-373-1380




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